Privacy Policy

This website ("mychocolatesoul.com") is owned and operated by Tushiya, LLC doing business as My Chocolate Soul® (hereafter My Chocolate Soul). This privacy policy ("Policy") describes My Chocolate Soul's practices regarding the collection and use of information from website users and customers.

This Policy is current as of May 11, 2016. We reserve the right to modify this privacy policy at any time, and we invite you to review it frequently. We will not notify users and customers of changes via electronic or paper notification. We will only post the updated Policy and any amendments or changes on this web page. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of the information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. The new Policy will apply to all past and current users of mychocolatesoul.com and will replace prior policies. By using this website, you consent to the terms of this Policy.

If My Chocolate Soul® is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

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I. INFORMATION WE COLLECT AND HOW WE USE IT

We collect the following information about you when you visit or browse our website or social media sites, make purchases, and register an account:

We use the information you supply for the purpose of providing the services you have requested and as described in this Policy. The email address you provide is used for internal purposes, such as confirming and tracking your order. You and your gift recipients will also receive periodic email offers from us regarding new products, promotions or sales, and services that we think may be of interest.

We do not rent, share, sell or exchange your name, email, postal address, or personal information with third parties for marketing purposes or for the purpose of contacting you regarding their products or services.

II. CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery/shipment, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no. If you change your mind after you opt-in, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information at any time, by contacting us at info@mychocolatesoul.com or mailing us at: My Chocolate Soul®, PO Box 476915, Chicago, US 60647.

III. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

In certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to enforce this Policy, the terms of use that govern mychocolatesoul.com, to otherwise manage our business, or to bring legal action against persons or entities who may be causing injury to you, My Chocolate Soul®, or others. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of our company or its assets, it is possible that user information collected will be transferred to the purchaser or the new company.

IV. SHOPIFY

Our store is hosted on Shopify Inc. Shopify provides My Chocolate Soul® with the online e-commerce platform that allows us to sell our products and services to you. Your data are stored through Shopify’s data storage, databases and the general Shopify application. Shopify stores your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more information, read Shopify’s Terms of Service here or Privacy Statement here.

V. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

VI. COOKIES

My Chocolate Soul® uses automatic tracking technologies, including “cookies”. This small piece of data is sent and stored in your web browser from a website while you use our website. Cookies store past website activity and are used to understand how users utilize mychocolatesoul.com to track purchases and other website information, and to help measure the effectiveness of our website and marketing strategies. Cookies also allow registered users or account holders to save time during checkout in return visits.

Below is a list of cookies that we use, so that you can choose if you want to opt-out of cookies.

In addition, our website may use Google Analytics to help us learn about who visits our site and what pages are being looked at.

VII. SECURITY

To protect your personal information, we take reasonable security measures and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional generally accepted industry standards. However, we cannot guarantee the security of any information you send to us and you do so at your own risk.

VIII. AGE OF CONSENT

By using this site, you represent that you are at least 18 years old, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

IX. PROMOTIONS/SWEEPSTAKES

mychocolatesoul.com will sometimes include notices of contests, discounts, or other promotions we are conducting, and we may allow you to enter such promotions electronically. If we allow electronic entries or submissions, we will use the information you provide for the purposes of conducting the promotion and for any other purpose for which we might use your information collected through this website. In the case of promotions sponsored by third-party entities, the information you submit to enter those promotions may be shared with the third-party sponsor and used by the sponsor in accordance with any contest rules and its privacy policy.

X. MARKET RESEARCH

My Chocolate Soul® may contact you from time to time via email to conduct questionnaires or surveys, or to gather feedback, reviews, or comments about your experience or a specific product. Survey information is treated like all of the information we collect. We reserve the right to use positive feedback, reviews, and comments on our website using your first name and city.

XI. QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@mychocolatesoul.com or by mail at My Chocolate Soul, Attn: Privacy Compliance Officer, PO Box 476915, Chicago, IL 60647.

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