FAQ

What is the shelf life of your products?
  • 3 weeks for most chocolates/confections
  • 4 weeks for chocolate bars and bark
  • 5 days for most baked sweets
*Note: warmer temperatures and humidity will affect shelf life.
How should I store my chocolates/sweets?
If you have any chocolates left over, store them in their original packaging and at room temperature (68-70oF) away from heat and direct sunlight. We do not recommend refrigerating or freezing our chocolates.
What about food allergens?
Our products are made in a facility that processes milk, eggs, tree nuts, peanuts, wheat, and soy.

Note that chocolates without nuts/nut ingredients may have come in contact with items containing nut ingredients. People with severe nut allergies should NOT consume our chocolates.

Gluten - All chocolates are gluten-free, except our Caramel Cookie candy bar.

Vegan - We currently do not have any vegan items.
Do you sell sugar-free chocolate?
No. The chocolate we use, even our high cacao percentage dark chocolate, has some sugar in it.
What payment methods do you accept?
  • Credit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club, Elo
  • Wallets: Apple Pay, Google Pay, Facebook Pay
  • Other: PayPal, Amazon Pay, Shop Pay
Can I return my order? Do you give refunds?
Due to the nature of our products, we cannot accept returns and we do not give refunds. Your satisfaction is extremely important to us and our reputation depends on it, which is why we work diligently to deliver premium chocolates with outstanding service.
Can I cancel my order?
Yes, you may cancel your online order any time before we ship it to you. You cannot cancel your order after we ship it to you.
Do you deliver?
No.
Can I pick up my online order in person?
No. Our production takes place in a commercial kitchen. Insurance guidelines do not allow customer pick-ups.
Do you ship?
Yes. Expedited shipping is available for an additional fee. Please click here for more information about shipping.
Do you provide samples?
We do not provide free samples or tastings.